FLEXIBLE PAYMENT PLANS WITH KLARNA

FREQUENTLY ASKED QUESTIONS

Is all your stock authentic?

All items are genuine and brand-new. We source the highest quality brands and products globally from the worlds finest designers. We have relationships and partnerships with authorised distributors globally. Our entire stock selection is curated by experienced fashion buyers with an eye for what's trendy. Capevinehill Ltd t/a Moretti Menswear is a fully registered Ltd company, it is against the law to sell counterfeit goods. We are happy for you to take our stock to any shop or third-party for authentication.

What payment methods do you accept?

We accept flexible payments through Klarna allowing you to buy now and pay 30 days later or to slice the full price in 3 monthly instalments, interest free. 


We also accept credit/debit card payments with 3D secured encryption allowing you to safely pay through most major card providers and Apple Pay. Furthermore, we also accept payments via bank transfer to cater to our customers that may be struggling to get approved by Klarna or who may simply not want to pay by card.

What are delivery times?

Please visit the delivery section of our website: DELIVERY

Can I reserve an item to buy later?

Because our stock changes daily and we offer hard-to-find items at competitive prices, we cannot guarantee an item will remain in stock or hold items for purchase later.

Can you get this item for me?

Yes we can! Please check out the "VIP SERVICES" section on our website.

Why is the item I ordered unavailable?

We apologise for any confusion, and we always do our best to keep our site listings and inventory accurate and current, but as items sell fast our system might delay in updating stock levels on our website.

My order was cancelled when will I get a refund? 

If a cancellation was made prior to the order being processed, and we confirmed by email that your order was cancelled, then we will issue a full refund through the original payment method. Please note that refunds can take several days to process depending on your bank or credit card provider.